Can they change to my team?


We STRONGLY discourage people switching teams. It's extremely rare that it would be a good idea.


Occasionally you might meet someone who doesn't get on with their upline or doesn't have any support from them. In this case they can request a move.


Tell them to go into their dōTERRA back office and see who their enroller uplines are and ask them to contact them for help first. If no one responds to them, then yes, you may help them. Tell them to contact dōTERRA customer service at 02033180064, have them ask them what to do and then contact you after.

How does someone find their upline to see who they are enrolled with? This part is easy.

Go to dōTERRA back office. Click Wellness Advocate services at the top, click upline listing. It shows you!

If they have not ordered for more than 6 months with dōTERRA, they very simply send an email. The email must be from their email account on file with doterra - to: and cc: your email address.

They should write this...

--> I, their name and their dōTERRA ID (or phone/email if they don't know their ID), would like to transfer to

Enroller - Your name and your ID

Sponsor - you provide them name/ID of who you want them placed under on your team for sponsor so they can put it in their email.


dōTERRA placements will move them if it's been more than 6 months since they have placed any orders.

YOU WANT TO MAKE SURE you give them this exact wording and be sure to ensure they get moved where you want them.